How we work.
Transparency isn't a feature we offer. It's how we operate. Here's exactly what to expect at every stage.
Discovery & Scoping
We learn everything about your business, users, and technical constraints. No sales pitch - just deep questions that shape the project.
What you'll receive
- Technical requirements document
- System architecture proposal
- Realistic timeline and milestones
- Risk assessment and mitigation plan
- Fixed-price or T&M proposal
Architecture & Planning
We design the system before writing code. Data models, API contracts, infrastructure diagrams, and technology decisions - all documented.
What you'll receive
- Database schema and data model
- API specification
- Infrastructure architecture diagram
- Technology rationale document
- Sprint plan for first iteration
Development Sprints
Working software deployed to staging every two weeks. You'll see progress, test features, and provide feedback continuously.
What you'll receive
- Bi-weekly working demos
- Staging environment access
- Weekly written status updates
- Updated backlog with priorities
- Code committed to your repository
Quality Assurance
Testing happens throughout development, not as a separate phase. Unit tests, integration tests, and manual QA run on every deployment.
What you'll receive
- Automated test suite
- Performance benchmarks
- Security audit report
- Accessibility compliance check
- Cross-browser/device testing
Deployment & Launch
We don't throw code over the wall. We deploy, configure monitoring, set up alerts, and stay on-call for the critical first week.
What you'll receive
- Production deployment
- Monitoring and alerting setup
- Runbook documentation
- Performance baseline report
- Post-launch support plan
Post-Launch Support
30 days of included support, then transition to ongoing retainer for continued development, monitoring, and scaling.
What you'll receive
- Bug fixes and hotfixes
- Performance optimization
- Feature development
- Infrastructure scaling
- Knowledge transfer documentation